Testimonials

“Thanks to the team at Van Isle Septic for helping me out very promptly and professionally when I had a major problem. Very good value also!” – Don M
“Great service. They answered all my questions and fixed the issue quickly!” – Gary G
“Very pleased with my service from the first call to the business, up front about the price and the driver had a great sense of humor, (helps). I have done this job before at industrial sites I work at. Bottom line good service and a good price and will not hesitate to use them again. Best service and price I have ever received. Two thumbs up!!!” – K A
“Have used Van Isle Septic twice over the last 7 years and have never been disappointed. Latest call was for a solids tank clean out. Technician was professional, giving us good advice about TP choices based on his observations which was very much appreciated. We especially like that they are up front about the costs and estimates for waste disposal. Received the detailed invoice the next day via email with all the costs itemized so that we could clearly see what we were being charged with. They are a solid, local company who are well worth using for your septic needs.” – E G
“My wife and I hired Van Isle Septic to inspect the septic system at a new house. From the minute my wife talked to Diana – we were both impressed by their thorough and professional process that made it so easy for us. They were prompt for their appointment, and provided us with the MOST thorough, detail oriented inspection report I have had the pleasure of reading. Simply described and documented with pictures, flags and backed up with city plans. When I had a question, Diana and Brad were jumping at the chance to help me understand. A quick phone conversation and we are sure we will be lifetime customers! Truly a well ran business, with great people who take pride in their work!” – Josh N
“Excellent service and number one knowledge” – Roland C
“What a great, service oriented company this is. Paul arrived at the scheduled time and was so helpful. When I called to make the appointment Diana was very helpful in explaining the process and costs – simply a pleasure to do business with a company like Van Isle and the cost was really reasonable. I would recommend them to anyone!” – Vickie K.
“I purchased a new Oceanfront home with a Bionest sewerage treatment system in 2018. Three years later during a service check I found that although properly designed and installed, the system was not properly commissioned. Working with the original engineer, Van Isle Septic was able to properly assess and identify the remedial steps to resolve the issues. After a few visits, my system was up and running as designed. Brad and Kyle were friendly, professional, knowledgeable and competent! I highly recommend this company. ” – Howard G
“Thank you, Van Isle Septic, for everything. I appreciate the great service and all the info. Please pass along my thanks for your pumper tech, Paul, as well. He was a pleasure to deal with and made the process as smooth as possible” – Gary G
“THANK YOU SO MUCH! I am so impressed with your service. Diana was so patient, polite and reassuring (when I was in a total panic) and Kyle, likewise, was so efficient and delightful (in the midst of a big snow squall too!!) I’ve been recommending your outfit to anyone I come into contact with!” – Maureen A
“Wanted you to know that the guy you sent here was fantastic. Thank you ever so much!” – Doreen W
“Thank you, thank you! We appreciate the quick response this morning. Your service technician, Kyle, did a nice job on the repair. ” – John S
“Many thanks! Yours is pretty much the best service I have ever had from contractors! It has been really great working with you.” – Mike S
“Tanks for the follow up reminders. Although I do not own the house anymore, I DO thank you guys for the outstanding service when I was there.” – Neil G
“My daughter was at the cottage when the tank pump out was done – and has all good things to say about the gentleman who did the work. Thank you Van Isle!” – Kathryn P
“Thank you, Diana. I much appreciate your work and will be missing your happy smiling voice. It has been a pleasure doing business with you. Best regards to your pumper guy, Paul, as well – he did a great job. Please let your Manager/ boss know that he is very fortunate to have people like you working for him!” – Irena McN
“Your guys are FABULOUS! ” – Barb I
“Thank you, Van Isle Septic, for coming to our rescue. We appreciate your quick service, fair prices and excellent workmanship…we are happy with the work you did and will not hesitate to recommend you to others” – Olga & Bryan S
“Brad and his crew installed our new septic system and built us the most fabulous outdoor riding ring as well. They did both projects flawlessly. The septic system is perfect and the riding ring has exceeded expectations. It truly is an all season outdoor riding ring. Not an easy feat in rainy Nanaimo. I would recommend Brad and his crew without hesitation” – Lorna B
“Bouquet to Van Isle Septic. They deserve it for the smiling, swift service they provided. My septic alarm went off. Technician Kyle found the alarm and fixed it. He was so pleasant as was the receptionist gal” – (unsigned)

“Thanks for the great service. No wonder our neighbour, Mike R recommended you” – Sue A

“The technician was a very friendly willing participant…cob webs and all:) I chose your company because of your friendly way” – Sheryl C

“Thanks for the again friendly impeccable service!!! Diana is so friendly! Thank you!” – Lynn R
“Mary and I are very pleased with the service provided by your company. Both times we required service on our septic system, on short notice, you were able to get the work done effectively and efficiently” – Stu F
“Prompt, top of the line service. I’d recommend them to anyone” – Archie Mc

“My grandsons thought it was great, big truck, big hose etc….I will recommend your service to my neighbours” – Kathy B

“Thanks for everything especially the prompt service and pleasant way it was conducted” – Liz

“I just wanted to let you know that we especially appreciated your dedication to getting us up and running again. I have rarely seen anyone work with such fierce determination to get a job done right and premises cleaned up. Your organization fully deserves our applause. Your response was also appreciated.” – George MacF